Tag Archives: directions

Procrastination wins in the end

I had a very pleasant surprise over the past couple of days. I had an occasion to contact a company’s customer service department, fully expecting to be shut down. Instead, I received prompt and effective information. Here’s the kicker; the brand went out of business two years ago!

Three years ago, Mrs. P and I had our master bathroom remodeled. The work was done by our all-around handy-man who is an amazing story himself. The one step he did not complete was the doors on the under-vanity cabinets.  He ordered the doors, but they would not be delivered until after the rest of the job was complete. Although he offered to come back to paint and install the doors, we told him we could handle it.

Well procrastination is our middle name. The doors arrived in June 2008, but they have sat, untouched and unopened in their shipping box until this past weekend.  Mrs. P painted them. I took a look at the hinges that came in the package. I could easily see how they connected to the doors, but I couldn’t figure out how they connected to the frame. No instructions were included.

Two of the mystery hinges

When I Googled the manufacturer, I discovered the company has been out of business since 2009. They still maintained a Web page and an email address for warranty concerns. I sent them an email. I also discovered through that email that the division was part of a larger company that was still in business. So I went to one of the other brands and send them an email also.

I really didn’t think I was going to get anything out of them, so I was very surprised when I received two emails and a phone call today, resulting from each of my emails. They sent me a diagram and installation instructions.

So a big “attaboy” to Meagan and Debbie at Masco Cabinetry Company. Thanks for your help!

Wandering without direction

The good Lord blessed me with very few natural talents. About the only one I can truly claim as my own is a pretty good sense of direction. As a corollary to that, I both give and follow travel directions well. I am almost never lost. I almost always find where I am going with a minimum of error. Now, I think my one natural ability may be slipping away.

Yesterday afternoon, I was planning on attending the unveiling of a marine science exhibit at a local school, named Charles Ellis Elementary School.  I wasn’t late, but I was running close on time. I had never actually been to the school, but I knew the general part of town and that it is on 49th Street. So I got on 49th Street and drove to the neighborhood. Sure enough, right where I expected it to be, there was a large school complete with buses, etc.

A couple of thoughts went through my head that should have given me a clue.

“This is an awfully big school for an elementary school.”

“Gee, they must have a gigantic faculty with all these cars in the parking lot.”

“I wonder why there is a sign directing ‘student parking’ at an elementary school.”

“This looks like it’s the back entrance to the school. I wonder why the street address isn’t for the front of the school.”

Of course, I ignored them all.

I made my way to the school office, and started to sign in. When I told the secretary that I was there for the ecosystem exhibit, she gave me a blank look. I glanced down at the clipboard with the sign-in sheet and saw that none of the other participants I expected had arrived. Then I looked at the heading on the top of the sheet – “Savannah Arts Academy.” I was in the wrong school. Duh!

With apologies and embarrassment, I retreated back to my car. I continued down 49th Street just two more blocks to my intended destination.

My colleagues there enjoyed my excuse for tardiness. Behind their chuckles, I’m sure they were thinking, “That big doofus! He can’t even find the right school.”

I guess I should get used to it. This probably won’t be the last time. If you hear I’ve been found wandering aimlessly around town, you’ll know when it all started.